IT SUPPORT ENGINEER APPRENTICE
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Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
We have an exciting opportunity for an IT Support Engineer Apprentice at Cloud Design Box.
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You will be based at the office in the awesome C4DI building, the tech centre of Hull, with world class facilities and there are plenty of events to learn and grow through the community. Surrounded by a talented community of digital start-ups within C4DI, they are an exciting new business, and your job will be to help them grow (and have fun along the way).
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You will be joining the team to help remotely install and support the range of SharePoint MIS integration products into schools. The main products you will be working with are our range of integration products, linking the school MIS to SharePoint and Office 365.
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Work is conducted from our office in Hull, although some occasional travel and hotel stay may be needed to meet as a team and best support customers.
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KEY RESPONSIBILITIES
<br>Remotely supporting customers
<br>Analysing data and manipulating it through workflows
<br>Taking calls on the support desk
<br>Problem solving server and software issues
<br>Creating video tutorial
<br>Contact customers and colleagues via phone, Teams and email.
<br>SKILLS & EXPERIENCE
<br>Excellent IT knowledge
<br>Strong telephone manner
<br>Has an excellent knowledge of Microsoft packages
<br>Passionate about IT
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<b>Employer:</b> Cloud Design Box
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<b>Location:</b> Hull, HU1
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<b>Wage:</b> Starting from £12,000
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<b>Job Type:</b> Apprenticeship
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<b>Job Category:</b> Digital Support Technician
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ABOUT THE EMPLOYER
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At Cloud Design Box, they create cutting-edge education solutions to make the blended classroom thrive. We also provide innovative business solutions for multi-national companies domestically and internationally. They now have an established and growing team based at Hull’s bustling Fruit Market district. They put employee wellbeing at the forefront of they we do. This company is a family that promotes a caring, open and positive environment in which your input and ideas are encouraged and nurtured.
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